Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Contact Details
Telephone
07399419946
Email
hello@theremoteleadership.com
You can use these contact details to reach us regarding any privacy concerns or to exercise your data protection rights.
What Information We Collect, Use, and Why
For Services and Goods
  • Names and contact details
  • Call recordings
  • Records of meetings and decisions
For Service Updates or Marketing
  • Names and contact details
  • Marketing preferences
  • Call recordings
  • Records of consent, where appropriate
We collect this information to provide you with our services and to keep you updated about our offerings.
Lawful Bases and Data Protection Rights
Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website.
Your Data Protection Rights
Right of Access
You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Right to Rectification
You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Right to Erasure
You have the right to ask us to delete your personal information. You can read more about this right here.
Right to Restriction of Processing
You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
More Data Protection Rights
Right to Object to Processing
You have the right to object to the processing of your personal data. You can read more about this right here.
Right to Data Portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Right to Withdraw Consent
When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our Lawful Bases and Information Sources
Our Lawful Bases
Our lawful bases for collecting or using personal information to provide services and goods are:
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Where We Get Personal Information From
  • Directly from you
How Long We Keep Information
We keep your information as long as you want us to. Please email us to let us know to delete them.
How to Complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.
The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Contact Information:
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint